Returns & Exchanges
At Cedele, we take pride in the freshness and quality of our artisanal bakes and meals. If you are not completely satisfied with your order, please notify us within 24 hours of receipt for a resolution.
Contact Customer Support
Email our support team or visit the outlet of purchase with your order number and a clear photo of the product in question.
Verification Process
Our team will review your request against our quality standards to determine if the item is eligible for a refund or replacement.
Return Arrangement
If a physical return is required, please bring the remaining product back to the original store or coordinate a pickup time with our courier.
Resolution Issuance
Once approved, we will process your exchange immediately or issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
